Welcome to our FAQ page! Here, we have compiled answers to the most common questions about our products, services and policies. Whether you need help with ordering, shipping, after service, you’ll find the information you need right here.
You can check the courier name and waybill number in the Order to Receive Page.
Local orders are arranged the same day or next day, which usually will take 2-4 days to reach.
Overseas orders will take longer to deliver due to transnational.
Pre-orders are arranged to ship out once the products are available.
Our shipping are by Easyparcel.
You can track it here:
https://easyparcel.com/sg/parcel-tracking/
(If you can’t find the answer you’re looking for, please don’t hesitate to reach out to our customer support team. We’re here to help and ensure you have a smooth and satisfying shopping experience.)
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