Welcome to our FAQ page! Here, we have compiled answers to the most common questions about our products, services and policies. Whether you need help with ordering, shipping, after service, you’ll find the information you need right here.
Most products are covered with warranty. You may refer to our product page with the warranty info. If unsure, you can click on the WhatsApp icon at the right side to request from our customer support team.
Philips/AOC Monitor: To contact service center to utilise their On-Site Warranty.
APC/WD/Sandisk/D-Link/TP-Link/Ubiquiti/Xiaomi/70Mai: To bring to their service center directly
Remote Controls: No Warranty
Each of our listing will come with product manual/datasheets or guides where applicable.
If it is unavailable, you can click on the WhatsApp icon at the right side to request from our customer support team, or get from online manufacturer websites/YouTube platforms.
Each products are placed into its own category.
Product pages comes with multiple images showcasing it’s usage. Some products such as cameras / access points etc etc may require to get additional products in order to best utilise it.
If unsure, you can click on the WhatsApp icon at the right side to request from our customer support team.
(If you can’t find the answer you’re looking for, please don’t hesitate to reach out to our customer support team. We’re here to help and ensure you have a smooth and satisfying shopping experience.)
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